Weight-loss consumer bill of rights
Effective January 1, 2026
In compliance with applicable consumer protection laws, Bundl Financial Technologies Inc, operating as Mars Labs, provides the following disclosures to all consumers of our weight management services.
Consumer disclosures
- (A) Rapid weight loss may be associated with certain health risks. Consult your healthcare provider regarding potential risks specific to your health profile.
- (B) As a consumer of weight-loss services, you have the right to a complete and detailed description of the treatment program before you commit, a clear statement of the total cost of the program including all fees, information about the qualifications of the healthcare providers involved in your care, and a clear explanation of your cancellation and refund rights.
- (C) You have the right to know the name, qualifications, and credentials of all healthcare providers who participate in your treatment plan.
- (D) You have the right to receive a written description of the program prior to enrollment, including expected outcomes, potential risks, and any requirements for participation.
- (E) Any claim regarding the success of a weight-loss program must be substantiated and representative. Individual results vary based on adherence to treatment protocols and individual health factors.
What Mars Labs commits to
- Shipping of prescribed medications at no additional cost
- Treatment plans written by a licensed provider, not generated by a questionnaire
- Ongoing clinical support and messaging with your care team between visits
- One published price, with no hidden fees and no consultation charge
- Cancellation from the patient portal, without a phone call
Important disclaimers
- Online assessments are not a substitute for a comprehensive in-person medical evaluation. Your provider may recommend in-person follow-up if clinically appropriate.
- Certain medications prescribed through our platform may be compounded by state-licensed compounding pharmacies. Compounded medications are not FDA-approved and are not evaluated by the FDA for safety, efficacy, or quality.
- Results shared on our platform reflect self-reported individual experiences and are not guaranteed outcomes.
- Treatment eligibility is determined by licensed healthcare providers based on individual medical profiles.
Contact
For questions about your rights as a consumer:
- Email: support@labsformars.com
- Address: Bundl Financial Technologies Inc, 2055 Limestone Rd Ste 200-C, Wilmington, DE 19808